VIP Services

Bali’ Ngurah Rai airport (Denpasar) is a very busy airport. Booking a Fast Track Meet and Assist Service will make passing through the airport quick and easy. Our local greeters help avoid the lines and make for a quick arrival, a smooth departure, or a successful connection.
Fast Track’s service in Bali Airport adds a first class feel, usually reserved for VIPs and celebrities. It will include an airside greeting at the airbridge, fast-tracking through border controls and porterage. Our reservation team & booking system will help you book the exact service you need.
On arrival Fast Track’s English speaking greeters will meet you near the air bridge. They will assist you through any passport or visa control, and escort you to the baggage and customs area. They will help find your driver, or if you booked a connection, check in for your next flight.
On departure, they will contact your driver, will assist you through check-in and immigration, and will take you to your airline lounge or the boarding gate.
For connections, the greeter will meet you near the air bridge and will guide and escort you through the arrival, departure and transfer processes needed for your connection, right through to your airline lounge or the gate.
For more than 10 years our Airport Assistance and Booking Team has assisted thousands of travellers pass smoothly through busy airports. Before you book, Fast Track’s tools and expert staff will help you understand and choose the exact service you need at the lowest possible cost.
Fast Track services are available to any traveler, on any airline, and in any cabin class, and in all major airports around Asia, the Middle East & Africa.
In Indonesia we serve the airports of DPS, CGK, SUB, BPN, BDO, JOG. We offer travelers VIP meet & greet in Indonesia cities, with concierge assistance in each of those airports’ international and domestic terminals.
Fast Track serves all the main airports in Indonesia including Jakarta Soekarno-HattaInternational Airport (IATA Code CGK), Bali (IATA Code DPS) and Surabaya (IATA Code JIA) Airports.Located on the island of Java 20km (12 miles) northwest of central Jakarta, the airport serves the Greater Jakarta area. Handling 63 million passengers per year it is the largest and busiest airport in Southeast Asia and among the Top 20 busiest airports in the world.
It is also ranked 7 th most connected airport as a leading “megahub” in the Asia Pacific region.
Jakarta Airport earned the Aga Khan Award for Architecture in 1995 for its Javanese-style terminal buildings set in tropical gardens. It also earned World’s Most Improved Airport in 2017. It has a hotel, golf course, lounges and shops. However, the three terminals and two runways struggle to accommodate the 81 aircraft movements per hour. A third runway is due for completion in 2019 but the best way to navigate through the airport in the speediest time is via our VIP Meet and Assist Services and Fast Track Immigration.
Bali Airport, also known as Gusto Ngurah Rai International Airport, is Indonesia’s second busiest handling 22 million passengers in 2017. It was awarded World’s Third Best Airport in its category in 2016. The airport is close to the tourist resorts around Kuta (2km away) and 11km (7 miles) south of Denpasar.
The 2014 terminal is modern with a traditional Balinese exterior and decorative Garuda statues inside. Serving East Java, Surabaya Airport is 12km (8 miles) from the city. Opened as a naval air base in 1964, it added an international terminal in 1990 and expanded again in 2014. It now handles 21 million passengers a year and a third terminal and two more runways are planned. It was awarded World’s 7 th Best Airport for Service Quality in 2015.
For those flying to Indonesia, Fast Track Immigration and Meet and Assist provide VIP services at all three airports.

With our VIP Airport Arrival service you will be met at the air-bridge or where you enter the terminal building, helped through quarantine, visa on arrival, security and immigration checks, assisted to identify and retrieve your checked bags, escorted through customs checks, and taken to your driver, car or hotel representative.

Our greeter staff will use their airport knowledge and local contacts to make passing through the airport border control checks (security, quarantine and immigration) as fast and easy as possible. In many airports we are allowed to use special lanes and procedures to reduce the time taken and/or lining up in long queues.

Yes. We can meet and assist you and provide the full range of VIP Airport Service in all International terminals. In a few airports the low cost terminal may have a restricted service. We can also give a VIP airport service in most Domestic terminals for help with connections, arrivals or departures.

Two hours before scheduled departure time, our VIP Airport Departure service team will be waiting at the entrance of the departure terminal building or at the agreed meeting point. You will then be assisted through security, check in, customs and immigration; and finally taken to your airline or member lounge and/or to the departure boarding gate.

It is very helpful for coordination to have the passenger and/or his driver’s local mobile number: then we can make sure the handover is smooth. Also, if you will arrive earlier or later than planned, do let us know and we will get our VIP Airport Departure team prepared to meet you when you reach the airport.